Privacy Policy
This Privacy Policy explains how Levlan International Marketing collects, uses, stores and protects personal information when you visit our website, contact us or work with us.
Who we are
Levlan International Marketing ("Levlan", "we", "us" or "our") is an international marketing business providing marketing, strategy, creative, digital, content and related services to organisations operating across international markets.
Our website is levlan.com. For the purposes of applicable data protection law, Levlan International Marketing is the controller of the personal information described in this Privacy Policy unless we specifically state otherwise.
If you have a question about this Privacy Policy, want to exercise a data protection right or wish to make a data protection complaint, you can contact us at:
Email: privacy@levlan.com
This policy applies to information collected through our website, enquiries, business communications, prospective client discussions, client relationships and other interactions with Levlan.
Information we collect
The information we collect depends on how you interact with us. It may include:
Identity and contact information
Your name, business name, job title, email address, telephone number, country, preferred language and other contact information you provide to us.
Enquiry and project information
Information contained in enquiries, project briefs, proposals, meetings, correspondence, documents and other materials you provide when discussing or commissioning our services.
Business information
Information relating to your organisation, its products, services, markets, marketing activities and business requirements where this is relevant to our work.
Technical information
When you use our website, technical information may be collected such as your IP address, browser type, device type, operating system, referring page, pages viewed, approximate location derived from technical data, and website diagnostic or security information.
Cookie and preference information
We may receive information from cookies and similar storage or access technologies used by our website. More information is available in our Cookie Policy.
Marketing preferences
We may record whether you have requested marketing communications, subscribed to updates, opted out or otherwise told us how you would prefer us to communicate with you.
Recruitment information
If you apply for a role or send us professional information relating to potential employment or freelance work, we may process your CV, portfolio, employment history, qualifications, contact information and other information supplied as part of that process.
We ask that you do not provide sensitive personal information unless it is necessary for a specific purpose and we have asked you to provide it.
How and why we use personal information
We only use personal information where we have a lawful basis for doing so. Depending on the circumstances, these may include performance of a contract, taking steps before entering into a contract, compliance with a legal obligation, our legitimate interests, or your consent.
| Purpose | Typical lawful basis |
|---|---|
| Responding to enquiries and discussing potential work | Pre-contract steps and legitimate interests |
| Providing our services and managing client projects | Contract and legitimate interests |
| Business administration, invoicing and record keeping | Contract, legitimate interests and legal obligations |
| Maintaining and securing our website and systems | Legitimate interests and legal obligations |
| Understanding use and performance of our website | Legitimate interests, consent or another applicable legal permission |
| Sending appropriate business and marketing communications | Legitimate interests or consent, as required by law |
| Handling recruitment enquiries and applications | Pre-contract steps and legitimate interests |
| Establishing, exercising or defending legal rights | Legitimate interests and legal obligations |
Where we rely on legitimate interests, we consider whether those interests are necessary and proportionate and whether your rights and interests override them.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
Levlan does not sell personal information.
We do not normally make decisions about individuals solely through automated processing where those decisions produce legal or similarly significant effects. If this changes in relation to a particular service, we will provide appropriate information and safeguards.
Cookies and website technologies
Our website may use cookies and similar technologies for security, website functionality, user preferences, statistical measurement and other website features.
Where consent is required by law, technologies requiring that consent should not be activated until you have made an appropriate choice. Current UK law also permits certain limited uses of storage or access technologies without consent where specific statutory conditions are met.
Please see our separate Cookie Policy for more information about how these technologies are used and how you can manage your choices.
Who we may share information with
We may share personal information only where reasonably necessary for the purposes described in this policy.
This may include:
- Levlan team members, consultants and authorised contractors;
- hosting, website, email and cloud service providers;
- professional advisers such as accountants, legal advisers and insurers;
- technology suppliers used to operate, secure or improve our website;
- project suppliers and production partners where necessary to deliver agreed services;
- regulators, courts, law enforcement agencies or public authorities where required by law;
- a purchaser, investor or successor organisation if all or part of our business is reorganised, transferred or sold.
Website functionality may also involve third-party services such as WordPress-related services, security tools, translation services, anti-spam or anti-abuse technology, analytics services or Google reCAPTCHA where these features are enabled.
Where another organisation processes personal information on our behalf, we take reasonable steps to ensure appropriate data protection arrangements are in place.
International data transfers
Levlan works internationally and our services connect organisations, teams and suppliers across different countries. Personal information may therefore be accessed or processed outside the United Kingdom where this is necessary for our operations or for the delivery of a project.
This may include countries in Europe, China and other locations in which our clients, team members, partners or technology providers operate.
Where personal information is transferred internationally and applicable law requires additional protection, we will use an appropriate legal transfer mechanism or other recognised safeguard and will consider the level of protection available in the destination country.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, accounting, contractual, tax, insurance and reporting requirements.
The appropriate retention period depends on the nature of the information, the relationship concerned, applicable legal requirements and whether the information may be relevant to an actual or potential dispute.
When information is no longer required, we will delete it, anonymise it or otherwise dispose of it appropriately.
Security
We use appropriate organisational and technical measures designed to protect personal information from accidental loss, unauthorised access, misuse, alteration or disclosure.
No internet-based service can be guaranteed to be completely secure, and you should take reasonable care when transmitting information online.
Your data protection rights
Depending on the circumstances and applicable law, you may have rights relating to your personal information, including the right to:
- request access to personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete personal information in certain circumstances;
- ask us to restrict processing in certain circumstances;
- object to certain uses of your personal information;
- receive certain information in a portable format where the right applies;
- withdraw consent where we rely on consent;
- raise a complaint about our handling of your personal information.
These rights are not absolute and may be subject to exemptions or limitations under applicable law.
We may need to verify your identity before responding to a request in order to protect personal information from unauthorised disclosure.
Data protection complaints
If you are concerned about the way Levlan has handled your personal information, please contact us at privacy@levlan.com.
We maintain a process for handling data protection complaints. We will acknowledge a data protection complaint within 30 days of receiving it and will take appropriate steps to investigate and respond without undue delay.
You also have the right to raise a concern with the UK data protection regulator, the Information Commissioner's Office, where applicable.
Third-party websites
Our website may contain links to websites operated by other organisations. We do not control those websites and are not responsible for their privacy practices. We recommend reviewing the privacy information provided by the relevant third party before providing personal information.
Children
Levlan's website and services are primarily intended for businesses and professional users and are not directed specifically at children.
If we become aware that personal information relating to a child is being processed through an online service, we will consider the child's interests and the protections required by applicable data protection law.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements. The latest version will be published on this page and the date above will be updated.
Contact us
For privacy enquiries, requests or data protection complaints:
Levlan International Marketing
Website: levlan.com
Email:
privacy@levlan.com