Privacy Policy
Last updated: 3 August 2026
Levlan International Marketing respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit levlan.com, contact us, subscribe to our communications, work with us, or otherwise interact with Levlan International Marketing.
It also explains your rights under applicable UK data protection law.
1. Who We Are
Levlan International Marketing is an international marketing business providing services including market entry strategy, branding and localisation, content production, websites, SEO, digital marketing, social media, presentations, exhibition materials, AI-powered creative services and related international marketing support.
Our website is:
levlan.com
Our address is:
Levlan International Marketing
9 Higher Moor
Ruan Minor
Helston
Cornwall
TR12 7JJ
United Kingdom
For privacy and data protection enquiries, contact:
For the purposes of applicable UK data protection law, Levlan International Marketing is the data controller for personal information that we determine how and why to process.
Throughout this policy, references to “Levlan”, “we”, “us” and “our” refer to Levlan International Marketing.
2. Information We May Collect
The information we collect depends on how you interact with us.
We may collect the following types of personal information.
Contact Information
This may include:
- Your name
- Job title
- Company name
- Business address
- Email address
- Telephone number
- Country or location
Enquiry and Project Information
If you contact us about a project or service, we may collect information such as:
- The services you are interested in
- Your target market
- Project requirements
- Business objectives
- Proposed launch dates
- Indicative budgets
- Information contained within your messages
- Documents, briefs, images or files that you choose to provide
Please avoid sending sensitive personal information unless it is genuinely necessary for your enquiry or project.
Client, Supplier and Partner Information
If you become a client, supplier, contractor or business partner, we may process:
- Business contact information
- Contract details
- Project correspondence
- Project files
- Approvals and feedback
- Invoices
- Payment records
- Tax and accounting information
- Supplier and production information
We do not normally store complete payment card details ourselves.
Marketing Information
If you subscribe to Levlan communications or interact with our marketing, we may collect:
- Your name
- Email address
- Company
- Marketing preferences
- Newsletter subscriptions
- Communications you have interacted with
- Event or campaign registrations
Website and Technical Information
When you visit levlan.com, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Approximate geographic location
- Referral source
- Pages visited
- Date and time of visits
- Time spent on pages
- Website interactions
- Cookie identifiers and similar technical information
This information may be used to operate, secure and improve our website and to understand how visitors use it.
3. How We Collect Personal Information
We may collect information in several ways.
Information You Give Us Directly
For example, when you:
- Complete a website form
- Email us
- Telephone us
- Contact us through social media
- Request information or a proposal
- Become a client
- Supply goods or services to us
- Subscribe to Insights or other Levlan communications
- Attend a meeting, exhibition, event or trade show
- Send us a project brief or other document
Information Collected Automatically
Some technical information may be collected automatically when you use levlan.com through technologies such as:
- Cookies
- Server logs
- Analytics systems
- Security systems
- Similar website technologies
Information From Other Sources
In a business-to-business context, we may sometimes receive professional contact information from:
- Business partners
- Referrals
- Public company websites
- Professional directories
- Trade shows and exhibitions
- Event organisers
- Professional social networks
- Companies within a client, supplier or partner organisation
Where required by law, we will provide appropriate privacy information when personal information is obtained from another source.
4. How We Use Your Personal Information
We only process personal information where we have an appropriate lawful reason for doing so.
Responding to Enquiries
We may use your information to:
- Respond to questions
- Discuss potential projects
- Recommend relevant services
- Arrange meetings
- Prepare quotations or proposals
- Follow up on an enquiry
Our lawful basis will normally be legitimate interests or taking steps at your request before entering into a contract.
Providing Our Services
We may use personal information to:
- Deliver agreed marketing services
- Communicate about projects
- Coordinate work between teams
- Manage production
- Obtain approvals
- Provide support
- Deliver completed work
Our lawful basis will normally be performance of a contract and/or legitimate interests.
Managing Client, Supplier and Partner Relationships
We may process information to:
- Manage contracts
- Coordinate suppliers
- Process payments
- Issue and manage invoices
- Maintain appropriate business records
- Resolve disputes
- Manage ongoing commercial relationships
Our lawful bases may include contract, legal obligation and legitimate interests.
Improving Our Website and Services
We may use information to:
- Improve website performance
- Improve navigation and user experience
- Understand which services are of interest
- Identify technical problems
- Improve our content
- Understand website traffic
- Measure marketing effectiveness
Depending on the technology being used, our lawful basis may be consent or legitimate interests.
Where consent is legally required for cookies or similar technologies, those technologies will not be used until the necessary consent has been obtained.
Marketing and Insights
We may use information to send relevant business communications such as:
- Levlan Insights
- Articles and guides
- Company news
- Event information
- Service updates
- Invitations
- Relevant business-to-business marketing communications
Where the law requires consent, we will obtain it.
Where permitted by law, we may also contact relevant business contacts where we believe there is a legitimate business reason to do so and that interest does not override the individual’s rights and interests.
You can unsubscribe from marketing communications at any time.
Legal, Security and Administration
We may process personal information where necessary to:
- Protect Levlan
- Protect our clients or other people
- Prevent fraud or misuse
- Maintain website and information security
- Establish or defend legal claims
- Meet tax and accounting obligations
- Meet regulatory requirements
- Respond to lawful requests from public authorities
Our lawful bases may include legal obligation and legitimate interests.
5. Our Lawful Bases for Processing
Depending on the circumstances, Levlan may rely on one or more of the following lawful bases.
Consent
Where you have specifically agreed that we may process your personal information for a particular purpose.
You may withdraw your consent at any time.
Contract
Where processing is necessary to enter into or fulfil a contract with you.
Legal Obligation
Where processing is necessary for us to comply with a legal requirement.
Legitimate Interests
Where processing is reasonably necessary for a legitimate business purpose and your rights and interests do not override that purpose.
Examples may include:
- Responding to business enquiries
- Managing client relationships
- Operating and improving our services
- Protecting our systems
- Maintaining appropriate business records
- Certain business-to-business marketing activities
6. Cookies and Similar Technologies
Levlan.com may use cookies and similar technologies.
Cookies are small files or pieces of information stored on or accessed from your device when you visit a website.
Some cookies are necessary for the website to operate correctly.
Other cookies may be used for purposes such as:
- Website analytics
- Remembering preferences
- Measuring performance
- Embedded media
- Marketing measurement
- Understanding website usage
Where required by law, we will ask for your permission before using non-essential cookies.
You will be able to manage applicable preferences through our cookie consent controls.
Further information will be available in our separate Cookie Policy.
7. Website Analytics
We may use analytics services to understand how visitors interact with levlan.com.
Analytics may help us understand information such as:
- Which pages are visited
- How visitors reach the website
- How visitors move around the website
- How long visitors spend on particular pages
- Which devices or browsers are used
- Whether website errors occur
- Which content performs effectively
Where analytics technologies require consent, they will only operate after the required consent has been provided.
The specific analytics services used by Levlan will be reviewed and reflected in this policy and our Cookie Policy as the website develops.
8. Who We May Share Information With
We do not sell your personal information.
We may share personal information with trusted organisations or individuals where this is reasonably necessary to operate our business or provide our services.
These may include the following categories.
Website and Technology Providers
For example:
- Website hosting providers
- Domain and DNS providers
- Email providers
- Cloud storage providers
- Website security providers
- Analytics providers
- Customer relationship management systems
- Project management platforms
Professional Advisers
For example:
- Accountants
- Lawyers
- Consultants
- Insurers
Marketing and Production Partners
Depending on the project, we may work with:
- Designers
- Developers
- Photographers
- Videographers
- Editors
- Translators
- Production companies
- Marketing specialists
- Freelancers
- Contractors
- Print and exhibition suppliers
We will only share information that is reasonably necessary for their involvement.
International Teams and Partners
Levlan works internationally, including between the United Kingdom and China.
Some projects may therefore involve authorised team members, contractors, production partners, clients, suppliers or other organisations located outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to protect that information in accordance with applicable data protection law.
Public Authorities
We may disclose personal information where required by law or where reasonably necessary to protect our legal rights or those of another person or organisation.
9. International Transfers
Levlan operates internationally and may work with clients, suppliers, contractors and project partners located outside the United Kingdom.
This may include organisations or individuals based in China.
Personal information may therefore sometimes be transferred to, stored in, or accessed from countries outside the UK.
Where UK rules concerning restricted international transfers apply, Levlan will use an appropriate transfer mechanism or safeguard.
Depending on the destination and circumstances, this may include:
- UK adequacy regulations;
- approved contractual safeguards;
- the UK International Data Transfer Agreement;
- an appropriate UK Addendum;
- another recognised transfer safeguard; or
- an applicable legal exception.
Where appropriate, we may also assess the legal and practical protections applying to information in the destination country and introduce additional contractual, organisational or technical protections.
You may contact privacy@levlan.com if you would like further information about safeguards applying to your personal information.
10. Artificial Intelligence
Artificial intelligence and AI-assisted technologies may form part of some Levlan marketing, creative and production services.
Where AI tools are used, we aim to minimise the amount of personal information provided to those systems and to apply appropriate professional, contractual and technical safeguards.
We will not knowingly provide confidential or sensitive personal information to third-party AI platforms unless doing so is appropriate for the relevant purpose, legally permitted and subject to suitable protections.
Where a client project specifically requires AI processing of personal information, additional agreements, instructions or safeguards may be appropriate.
Levlan does not currently intend to use solely automated decision-making that produces legal or similarly significant effects on visitors to levlan.com.
If this changes, this Privacy Policy will be updated.
11. How Long We Keep Personal Information
We do not keep personal information for longer than reasonably necessary.
The appropriate retention period depends on factors including:
- Why the information was collected
- Whether an active business relationship exists
- Contractual requirements
- Legal requirements
- Tax and accounting obligations
- The possibility of legal claims
- Whether information remains necessary for security or business administration
Enquiries
Information relating to enquiries will be retained for as long as reasonably necessary to manage the enquiry and any subsequent business relationship.
Clients and Projects
Client correspondence, contracts and project information may be retained during the client relationship and afterwards where reasonably required for contractual, professional, legal or business record-keeping purposes.
Financial Records
Invoices, transactions and accounting information may be retained for the period required under applicable tax, accounting and company law.
Marketing Information
Marketing information may be retained while you remain subscribed or while we otherwise have a lawful reason to process it.
If you unsubscribe, we may retain limited information on a suppression list so that we can respect your request not to receive further marketing.
Website Information
Website analytics, server logs and similar technical information will be retained according to the purpose for which they were collected and the settings of the relevant systems.
We periodically review information and delete or anonymise information that is no longer required.
12. How We Protect Your Information
Levlan uses reasonable technical and organisational measures designed to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Unauthorised disclosure
- Alteration
- Accidental destruction
Measures may include, where appropriate:
- Secure website hosting
- Access controls
- Strong passwords
- Multi-factor authentication
- Encryption
- Software and security updates
- Website security systems
- Controlled access to project information
- Backups
- Confidentiality obligations for staff and contractors
No internet-based service can be guaranteed to be completely secure.
However, we take reasonable steps to reduce risks and protect the information entrusted to us.
13. Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you rights concerning your personal information.
These may include:
Right to Be Informed
You have the right to understand how your personal information is collected and used.
Right of Access
You may ask us for a copy of the personal information we hold about you.
Right to Rectification
You may ask us to correct inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you may ask us to delete personal information.
Right to Restrict Processing
In certain circumstances, you may ask us to restrict the way we use your information.
Right to Data Portability
In certain circumstances, you may ask us to provide information you supplied to us in a structured, commonly used and machine-readable format.
Right to Object
You may object to certain processing based on legitimate interests.
You also have the right to object to the use of your personal information for direct marketing.
Rights Relating to Automated Decision-Making
You may have rights relating to certain decisions made solely through automated processing.
Not every right applies in every circumstance.
We may need to verify your identity before fulfilling a request.
To exercise your rights, contact:
There is normally no charge for exercising your data protection rights, although data protection law allows organisations to charge a reasonable fee or refuse a request in certain limited circumstances.
14. Withdrawing Consent
Where we rely on your consent, you may withdraw that consent at any time.
Withdrawal of consent does not affect processing that was lawful before consent was withdrawn.
For marketing emails, you can normally unsubscribe using the link included within the message.
Alternatively, contact:
15. Data Protection Complaints
If you are concerned about how Levlan has collected, used, stored or otherwise handled your personal information, you may make a data protection complaint.
Complaints can be sent to:
or in writing to:
Levlan International Marketing
9 Higher Moor
Ruan Minor
Helston
Cornwall
TR12 7JJ
United Kingdom
We will acknowledge receipt of a data protection complaint within 30 days.
We will investigate complaints fairly and without undue delay, keep you appropriately informed where an investigation is ongoing, and communicate the outcome of our investigation.
You also have the right to complain to the UK data protection regulator:
Information Commissioner’s Office (ICO)
Website: ico.org.uk
Telephone: 0303 123 1113
You do not have to contact Levlan before exercising your right to complain to the ICO.
16. Children’s Privacy
Levlan provides primarily business-to-business marketing services and levlan.com is not directed at children.
We do not intentionally use the website to collect personal information from children.
If you believe that a child has provided personal information to us inappropriately, please contact:
17. Third-Party Websites
Levlan.com may contain links to websites and services operated by other organisations.
We do not control those organisations and are not responsible for their privacy practices.
We recommend reviewing the privacy information of third-party websites before providing personal information to them.
18. Social Media
Levlan may operate accounts on professional and social platforms such as LinkedIn, Instagram, YouTube, WeChat and similar services.
If you interact with Levlan through one of these platforms, both Levlan and the platform provider may process information relating to the interaction.
The relevant platform provider’s privacy policy will apply to its own processing of your information.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Reasons may include:
- Changes to our services
- Changes to levlan.com
- Introduction of new technologies
- Changes to service providers
- Changes to the way we process personal information
- Changes to applicable law or regulatory guidance
The latest version will be published on levlan.com.
Where appropriate, significant changes may also be brought to your attention separately.
The date at the top of this policy shows when it was last updated.
20. Contact Us
For questions about this Privacy Policy, data protection requests, or complaints concerning the way Levlan handles personal information, contact:
Levlan International Marketing
9 Higher Moor
Ruan Minor
Helston
Cornwall
TR12 7JJ
United Kingdom
Email: privacy@levlan.com
Website: levlan.com
